We want you to be happy with your gear. If something isn't right, this page explains how returns, exchanges and refunds work.
1. Returns
You may return unused items in their original condition and packaging within 30 days of delivery for a refund of the purchase price.
Items that show signs of wear, washing or damage caused after delivery may not be eligible for a full refund.
2. How to start a return
Email us at support@edgehealthcollective.com with your order number and the items you'd like to return. We'll reply with return instructions and a return address.
3. Refunds
Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days.
Original shipping charges are non-refundable unless the return is due to our error.
4. Return shipping
Unless the item arrived damaged or incorrect, you are responsible for return shipping costs. Because iron plates are heavy, we recommend using a trackable shipping method.
5. Exchanges
Need a different fit or size? Contact us and we'll help you exchange it, subject to availability.
6. Damaged or defective items
If your item arrives damaged or defective, contact us within 14 days of delivery and we will arrange a replacement or refund at no cost to you.
7. Non-returnable items
Gift cards and items marked as final sale cannot be returned.
8. Contact us
Questions? Email us at support@edgehealthcollective.com and we'll get back to you.