We want your gear to reach you safely and on time. This page explains where we ship, how long it takes, and what to expect when your order arrives.
1. Where we ship
We currently ship to addresses within the United States. We may add more destinations in the future and will update this page when we do.
We are unable to ship to PO boxes for orders that include iron plates.
2. Processing time
Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays are processed the next business day.
During busy periods, processing may take a little longer. We'll email you if there is a delay.
3. Shipping rates and delivery times
Shipping costs are calculated at checkout based on the weight of your order and your delivery address. Iron plates are heavy, so orders that include them may cost more to ship.
Estimated delivery times are provided at checkout. They are estimates, not guarantees, and depend on the carrier.
4. Order tracking
Once your order ships, we'll send a confirmation email with a tracking number so you can follow your package.
5. Lost, damaged or incorrect orders
If your order arrives damaged, goes missing, or isn't what you ordered, contact us within 14 days of the delivery date and we will work with you to make it right.
Please keep all packaging and take photos of any damage to help us with the claim.
6. Address accuracy
Please double-check your shipping address before placing an order. We are not responsible for orders delivered to an incorrect address entered at checkout.
7. Contact us
Questions? Email us at support@edgehealthcollective.com and we'll get back to you.